Legal Archives

1. Data Controller Identification

The data controller responsible for the processing of personal data collected through this website is OmniVertexGlobal, registered at C. María Sevilla Diago 24A, Madrid, Madrid, España, España. All inquiries regarding data processing should be directed to [email protected].

2. Data Collection and Purpose

OmniVertexGlobal collects personal data solely for the purpose of executing requested IT consulting services. The following categories of data may be processed:

• ■ Identification data (name, professional title)
• ■ Contact data (email address, telephone number)
• ■ Professional data (company affiliation, infrastructure requirements)
• ■ Technical data (IP address, browser metadata, interaction logs)

3. Legal Basis for Processing

Data processing is conducted under Article 6(1)(b) of the EU GDPR — processing is necessary for the performance of a contract or pre-contractual measures taken at the data subject's request. Additional processing may occur under Article 6(1)(a) where explicit consent has been provided.

4. Data Retention

Personal data is retained for the duration necessary to fulfill the stated purpose. Contract-related data is archived for a period of five (5) years following the conclusion of the engagement, in compliance with Spanish commercial record-keeping obligations. Technical logs are purged after twelve (12) months.

5. Data Subject Rights

In accordance with Articles 15 through 22 of the EU GDPR, data subjects have the right to:

• ■ Access their personal data (Article 15)
• ■ Rectify inaccurate data (Article 16)
• ■ Request erasure of data (Article 17)
• ■ Restrict processing (Article 18)
• ■ Data portability (Article 20)
• ■ Object to processing (Article 21)

All requests shall be processed within thirty (30) calendar days. Requests should be submitted in writing to [email protected].

6. International Data Transfers

OmniVertexGlobal does not transfer personal data to countries outside the European Economic Area (EEA) unless adequate safeguards are in place, including Standard Contractual Clauses (SCCs) as adopted by the European Commission, or the recipient country has been deemed to provide an adequate level of protection.

7. Supervisory Authority

Data subjects have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at www.aepd.es if they believe their rights under the GDPR have been infringed.

1. Cookie Classification

This website operated by OmniVertexGlobal, located at C. María Sevilla Diago 24A, Madrid, Madrid, España, España, utilizes cookies to ensure functional integrity. Cookies are categorized as follows:

• ■ Strictly Necessary Cookies: Essential for session persistence and navigation functionality. These cannot be disabled.
• ■ Functional Cookies: Store user preferences including cookie consent status via localStorage.

2. Third-Party Cookies

OmniVertexGlobal does not deploy third-party tracking cookies, advertising cookies, or analytics cookies that transmit data to external services. Google Maps embeds may set cookies independently; these are governed by Google's own privacy policy.

3. Cookie Consent Management

Upon first visit, users are presented with a cookie acceptance banner. Acceptance is recorded in localStorage and persists until the user clears their browser data. The consent mechanism uses the identifier ovg_cookies_accepted.

4. Disabling Cookies

Users may disable cookies through their browser settings. Disabling strictly necessary cookies may impair the functionality of this website. Instructions for cookie management are available in each browser's help documentation.

5. Cookie Audit

This cookies policy is reviewed quarterly to ensure compliance with Directive 2002/58/EC and the Spanish Law on Information Society Services (LSSI-CE). Any changes will be reflected in the revision date published on this page.

1. Service Delivery Model

OmniVertexGlobal, operating from C. María Sevilla Diago 24A, Madrid, Madrid, España, España, delivers IT consulting services under a milestone-based engagement model. Payment schedules are defined in the executed Service Agreement and are tied to deliverable completion.

2. Refund Eligibility

Refund requests are evaluated under the following conditions:

• ■ Pre-Execution Cancellation: If cancellation occurs before any work has commenced, a full refund of any advance payment shall be issued within fourteen (14) business days.
• ■ Partial Execution: If cancellation occurs after partial milestone completion, the client shall be invoiced proportionally for completed work. Any overpayment shall be refunded within thirty (30) business days.
• ■ Post-Execution: No refunds shall be issued after the final deliverable has been accepted and signed off by the client.

3. Non-Refundable Items

The following are non-refundable: third-party software licenses procured on behalf of the client, domain registration fees, cloud infrastructure costs already provisioned, and any pre-approved consulting hours that have been consumed.

4. Dispute Resolution

Refund disputes shall first be addressed through direct negotiation between the parties. If unresolved within thirty (30) days, the dispute shall be submitted to the jurisdiction of the courts of Madrid, España, in accordance with Spanish consumer protection legislation (Real Decreto Legislativo 1/2007).

1. Acceptance of Terms

By engaging the services of OmniVertexGlobal, located at C. María Sevilla Diago 24A, Madrid, Madrid, España, España, the client accepts and agrees to be bound by these Terms of Service. These terms constitute the entire agreement between the parties and supersede all prior negotiations, representations, and agreements.

2. Scope of Services

Services are defined exclusively within the executed Service Agreement. OmniVertexGlobal shall provide IT consulting services as specified in the applicable statement of work. Any modifications to the scope require written amendment signed by both parties.

3. Payment Terms

Invoices are issued according to the milestone schedule defined in the Service Agreement. Payment is due within fifteen (15) calendar days of invoice date. Late payments shall incur a statutory interest rate as defined by the European Central Bank plus eight (8) percentage points, in accordance with Directive 2011/7/EU on late payments in commercial transactions.

4. Intellectual Property

Upon full payment, all deliverables produced specifically for the client under the engagement shall transfer intellectual property rights to the client. OmniVertexGlobal retains the right to use generalized methodologies, frameworks, and non-proprietary knowledge acquired during the engagement.

5. Confidentiality

Both parties agree to maintain strict confidentiality regarding proprietary information disclosed during the engagement. This obligation survives the termination of the agreement for a period of three (3) years. Confidential information shall not be disclosed to third parties without prior written consent.

6. Limitation of Liability

OmniVertexGlobal's total aggregate liability under any engagement shall not exceed the total fees paid by the client for the specific service giving rise to the claim. OmniVertexGlobal shall not be liable for indirect, incidental, consequential, or punitive damages.

7. Termination

Either party may terminate the agreement with thirty (30) days written notice. OmniVertexGlobal may terminate immediately in the event of material breach, including non-payment. Upon termination, the client shall pay for all work completed up to the termination date.

8. Governing Law

These Terms of Service are governed by the laws of the Kingdom of España. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Madrid, España.